Terms and Conditions

1. Agreement to Terms

By accessing or using the services provided by Kairos LLC (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Description of Services

Kairos LLC provides compliance-ready software development services for enterprise organizations. Our services include but are not limited to:

• Custom software development
• Compliance engineering and consulting
• System integration services
• Data security implementation
• Analytics and reporting solutions
• Ongoing maintenance and support

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information necessary for project execution
• Respond to communications and requests for information in a timely manner
• Ensure you have the authority to enter into agreements with us
• Pay for services according to agreed-upon terms
• Comply with all applicable laws and regulations

4. Payment Terms

Payment terms will be outlined in individual service agreements. General terms include:

• Payments are due according to the schedule specified in your service agreement
• We accept payment via bank transfer, credit card, or other methods as agreed
• Late payments may incur interest charges as specified in your agreement
• All fees are non-refundable unless otherwise specified in your service agreement

5. Refund and Cancellation Policy

Our refund and cancellation policies are as follows:

• Project Cancellation: If you cancel a project, you will be responsible for payment for all work completed up to the cancellation date.
• Refunds: Refunds for prepaid services will be evaluated on a case-by-case basis and prorated based on work completed.
• Disputes: Any billing disputes must be raised within 30 days of the invoice date.
• Notice Period: Cancellation of ongoing services requires 30 days written notice.

To request a refund or cancel services, please contact us at sebas.jutlsyu@gmail.com.

6. Intellectual Property

Intellectual property rights will be specified in individual service agreements. Generally:

• Upon full payment, clients receive ownership of custom-developed software created specifically for them
• Kairos LLC retains ownership of pre-existing tools, frameworks, and methodologies
• Kairos LLC may use generalized knowledge gained during projects for other clients

7. Confidentiality

We maintain strict confidentiality regarding all client information and project details. Both parties agree not to disclose confidential information to third parties without prior written consent, except as required by law.

8. Limitation of Liability

To the maximum extent permitted by law:

• Kairos LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount paid by you for the specific services giving rise to the claim
• We do not warrant that our services will be uninterrupted, error-free, or free of harmful components

9. Indemnification

You agree to indemnify and hold harmless Kairos LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses arising from your use of our services or violation of these terms.

10. Warranty Disclaimer

Our services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Specific warranties may be provided in individual service agreements.

11. Force Majeure

Neither party shall be liable for any failure or delay in performing their obligations due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under these terms shall be resolved in the appropriate courts of law.

13. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified terms.

14. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms and Conditions, together with any service agreements entered into between you and Kairos LLC, constitute the entire agreement between the parties and supersede all prior agreements, understandings, and communications.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: